Privacy Policy
Last updated: April 2025
1. Introduction
This Privacy Policy describes how OwnrView Pty Ltd (ABN 44 696 826 445) ("we", "us", or "our") collects, uses, discloses, and safeguards your personal information when you use our platform.
This policy is governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained in that Act. By using OwnrView, you consent to the practices described in this policy. If you do not agree with the terms of this policy, please do not access the platform.
2. Information We Collect
Account information: When you register, we collect your name and email address via your Google account or email/password sign-up.
Property data: Information you enter about your properties, including addresses, financial figures, mortgage details, tenant information, expenses, and documents.
Usage data: We may collect information about how you interact with the platform, including pages visited, features used, and session duration.
Device data: Basic technical information such as browser type, IP address, and operating system for security and analytics purposes.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the OwnrView platform
- Personalise your experience and deliver relevant features
- Process and display your financial data and portfolio analytics
- Send service-related communications (e.g. security alerts, product updates)
- Improve and develop new features based on usage patterns
- Comply with legal obligations
We do not sell your personal information to third parties.
4. Data Storage and Security
Your data is stored securely on servers located in Australia and/or the United States, managed by our infrastructure providers. Where data is processed in the United States, we take reasonable steps to ensure that such processing is subject to protections consistent with Australian privacy law, including ensuring our providers comply with appropriate data protection standards.
We implement industry-standard security measures including encryption in transit (TLS/HTTPS) and at rest. While we take reasonable steps to protect your data, no method of electronic storage is 100% secure. We cannot guarantee absolute security of your information.
Data retention: We retain your data for the following periods:
- Account information is retained for up to 7 years after account closure.
- Financial input data is deleted upon account closure, unless retention is required by applicable law.
- Technical and usage data is retained for up to 2 years.
5. Sharing of Information
We may share your information only in the following circumstances:
- Service providers: Third-party vendors who assist us in operating the platform (e.g. authentication, hosting, analytics), subject to confidentiality obligations.
- Legal requirements: If required by law, court order, or government authority.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
6. Cookies and Tracking
OwnrView uses cookies and similar technologies to maintain your session, remember preferences, and gather usage analytics. We use the following types of cookies:
- Essential cookies: Required for the platform to function correctly. These cannot be disabled without affecting core functionality.
- Analytics cookies: Used to understand how users interact with the platform (e.g. Google Analytics). These help us improve performance and user experience.
- Functional cookies: Used to remember your preferences and settings to enhance your experience.
Where required by law, we will seek your consent before placing non-essential cookies (analytics and functional). You can also control cookie behaviour through your browser settings, though disabling certain cookies may affect platform functionality.
7. Data Breach Notification
In the event of an eligible data breach that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required under the Notifiable Data Breaches (NDB) scheme contained in the Privacy Act 1988 (Cth).
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Object to or restrict certain processing activities
To exercise any of these rights, please contact us at the email address below. We will respond to all requests within 30 days of receipt.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.
9. Third-Party Links
OwnrView may contain links to external websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies separately.
10. Children's Privacy
OwnrView is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of OwnrView after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
OwnrView Pty Ltd
ABN: 44 696 826 445
Email: info@ownrview.com.au
Australia